Shipping policy
At eSIM Trave, we ensure a hassle-free and instant delivery process for your eSIMs. Since eSIMs are digital products, there’s no physical shipping involved. Here’s how our process works:
Delivery Process
- Once your payment is confirmed, your eSIM QR code will be delivered instantly to your registered email address.
- You can also access your eSIM details via your account dashboard on our website.
Delivery Time
- Instant Delivery: eSIM QR codes are delivered within a few seconds of successful payment.
What to Do if You Don’t Receive Your eSIM
If you haven’t received your eSIM within 10 minutes:
- Check your email spam/junk folder.
- Ensure your email address is entered correctly.
- Contact our 24/7 customer support team for immediate assistance.
Refunds and Returns
Due to the nature of digital products, refunds will only be provided if the eSIM is not delivered or activated due to technical issues. Please refer to our [Refund Policy] for more details.
Need Assistance?
For any issues or questions about your eSIM delivery, feel free to contact our support team at support@esimtrav.com
We’re committed to providing you with a seamless experience, so you can stay connected anywhere in the world!